1 reviews | Active since Sept 2016

08 Sept 2016, 13:28

keycare plus a joke

<p>What a joke. Went to my gpyesturday and he found a lump in my throat. Sent me for blood test and a ultra sound. Discovery did not pay for. Today i went back to my doc. The results is not good. So he called the surgeon for an emergancy biopsy today. But guess what discovery want a referal letter and approval can take 2 to 3 days. If it was not an emergancy my doc would not call the surgeon while i was setting there to get an appointment...... shocking service and not cheap i pay R4000 a mth for discovery.... </p>

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Replies (2)
Discovery Health
Discovery Health's reply08 Sept 2016, 14:05
Official

Dear ryan-hanley

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply12 Sept 2016, 10:24
Official

Dear ryan-hanley

We can confirm that we have resolved this matter. Please contact us if you have any other queries.

Regards
Umiksha Maharaj