1 reviews | Active since Oct 2016

07 Dec 2017, 10:07

Keycare Plus

I have a Keycare Plus Medical Aid on discovery. . . i have sent all my documents to them my salary is shown o bank statement and salary slips all sent. . . i dont see why I should answer for every transaction in and out my bank account, coz it is not additional funds it is money paid for other person as a favor they use my account, I think it is unacceptable that I should answer to them, it is not every month that it is happening further to that i am at work do not have time to go police station to do all this. . . . I have alot of trans actions in and out my account it is not extra income it is same funds . in 1 month a friend who bank account was not working and i allowed money to be deposited in my account twice but it all was withdrawn same time and the reference is her name

i have requested this medical aid be canceled as call centre refused to help me and still wants affidavit, This is very bad on they side. . .

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Replies (3)
Discovery Health
Discovery Health's reply07 Dec 2017, 14:49
Official

Dear alisha-ramkisoon

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply07 Dec 2017, 14:49
Official

Dear alisha-ramkisoon

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply08 Dec 2017, 11:27
Official

Dear alisha-ramkisoon

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team