DO
Diana O
1 reviews | Active since Feb 2019
16 Feb 2024, 12:58
Keycare Consultant treating customer unfairly
Today at 11.30 I spoke to a KeyCare consultant that was so unwilling to help and refused to listen to what I was saying that I asked her to please put me through to another consultant. What poor service delivery from a person that is placed in a position to treat customers fairly.
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Replies (2)
Discovery Health's replyOfficial
19 Feb 2024, 06:55Dear Diana O
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply19 Feb 2024, 06:55
Official
Dear Diana O
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
21 Feb 2024, 17:59Dear Diana O
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply21 Feb 2024, 17:59
Official
Dear Diana O
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team