NP
NORMAN P

1 reviews | Active since May 2017

03 May 2017, 08:54

KEYCARE BENIFITS - THERE IS NONE

<p>KEYCARE DOES NOT PAY FOR ANYTHING WHEN NEEDED. I NEED TO HAVE A SCOPE IN MY KNEE AS I INJURED MY KNEE WHICH DISCOVERY SAID THEY DO NOT COVER FOR THIS PROCEDURE. WHEN I WANTED TO CANCEL MY MEDICAL THEY PHONED ME AND SAID IF I FIND A ORTOPEDIC SURGEON THAT WILL DO OPEN KNEE SURGERY THEY WILL COVER THE OPERATION, WHICH I DID BUT STILL THEY ARE REFUSING THE CLAIM BECAUSE OF THE CODES SUPP**** BY THE DOCTOR. I CAN HARDLY WALK. WE HAVE SENT MAILS TO ALL THE DIRECTORS WITH NO ANSWER FROM THEM. THEY ARE FAST TO DEDUCT MY PREMIUM BUT. I AM PAYING EVERY MONTH MONEY TO MAKE THE DIRECTORS RICH WITH NO BENEFIT WHEN NEEDED THE MOST. WILL NOT RECOMMEND DISCOVERY TO ANYBODY. </p>

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Replies (2)
Discovery Health
Discovery Health's reply03 May 2017, 10:46
Official

Dear NMICHAEL

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Kind regards
Discovery Health Service Team

Discovery Health
Discovery Health's reply04 May 2017, 15:12
Official

Dear NMICHAEL

We have been in touch with you to answer your comments.

Kind regards
Discovery Health Service Team