1 reviews | Active since Nov 2011
Key Care
I took out the Keycare Plus I was not explained the medical aid or given the option of choosing just no communication. The plan I chose now has pre authorisations for specialist and hospitals. Only covers you for PMB conditions when asked what this is they told me not to worry I am covered. I discovered that I have a problem with my bladder sent in the forms because it was received duplicate it was declined the second time the form was active now it will take 2 - 3 working days for it to be authorised and in the meantime I must just walk like this with **** running down my legs and I could be declined. What a nightmare. Just do not try Key Care Plan its a nightmare the whole system is a nightmare. So many rules and restrications. They even restricted me for 12 months on Blood Pressure, Menopause and apparantly this is a PMB condition. Their communication is something to be desired. Just wish I knew this before spending so much money monthly to be told in time of emergency that I will be declined. I thought a Government Hospital is bad and waiting periods are long but this plan is the same principal just more rules and restrications. So disappointed
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The other concern today I was diagnosed by a doctor that I have sinusitis I was then told that none of the accounts were paid and I must pay R1144 and I had to pay my meds of R345
WHY DO I HAVE A MEDICAL AID ITS A WASTE OF MONEY NOT WORTH IT
The other concern today I was diagnosed by a doctor that I have sinusitis I was then told that none of the accounts were paid and I must pay R1144 and I had to pay my meds of R345
WHY DO I HAVE A MEDICAL AID ITS A WASTE OF MONEY NOT WORTH IT