SG
Sachen G

1 reviews | Active since Dec 2023

28 Dec 2023, 09:04

Key Care ****

I received a notification via whatsapp that my premium would be increasing by over 100%, after spending over 50 minutes on the phone waiting to speak to a consultant I was eventually told that proof of income had to be submitted, which I did, however due to them notifying me so late the highly inflated amount was already deducted, I was then told I need to wait 10 working days for feedback. Before writing this review I went through others and found many people who are in the same predicament, discovery is proving to be a ************ company, are they trying to cash in as much as possible before the NHI comes into effect?

0
Replies (2)
Discovery Health
Discovery Health's reply28 Dec 2023, 10:28
Official
Dear Sachen G

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
   
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply29 Dec 2023, 13:27
Official
Dear Sachen G

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team