AVdW
Anri Van der Westhuizen
1 reviews | Active since May 2024
15 Jan 2025, 09:59
***kest medical aid!!!!!
If I could give 0 stars, I would. My fiance is on Discovery as I am still on my parents medical aid. He is very sick and in incredible pain and needs to be hospitalized. Yesterday, with doctors orders to go to hospital, he is told they declined his authorisation. This being said, he called Discovery on Monday to make sure he will be covered if he needs to be hospitalised, where he was told not to stress, he is covered. NOW WHAT NOW??????? Even the medicine the doctor prescribed is not covered????????????????? What are we paying for each month then? For you to pocket and ***** this money??????????
URGENTLY give me a call, I will not be wasting my airtime on USELESS people.
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Replies (3)AVdW
Anri Van der Westhuizen's updateReviewer Update
15 Jan 2025, 10:05When he called yesterday after the fiasco, they even had the audacity to tell him that if he is in a medical emergency, he will have to pay the fees?????????????????????
AVdW
Anri Van der Westhuizen's update15 Jan 2025, 10:05
Reviewer Update
When he called yesterday after the fiasco, they even had the audacity to tell him that if he is in a medical emergency, he will have to pay the fees?????????????????????
Discovery Health's replyOfficial
15 Jan 2025, 10:10Dear Anri Van der Westhuizen
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply15 Jan 2025, 10:10
Official
Dear Anri Van der Westhuizen
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
15 Jan 2025, 14:45Dear Anri Van der Westhuizen
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply15 Jan 2025, 14:45
Official
Dear Anri Van der Westhuizen
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team