EL
Eric L

1 reviews | Active since May 2021

19 Aug 2021, 10:06

KEPT IN THE DARK

I sent a photo copy of a claim to Discovery ( MEDIRITE Pharmacy Cascades Pietermaritzburg) . ( on 18/07/2021 ) They said it was “ unclear “ . I then scanned the documents at a post net outlet and sent it to them ( claims department) . I also asked them to phone me on my cell. To date 19/08/2021 , Discovery still have not responded as to my claim .

DOCUMENT: MEDIRITE PHARMACY , CASCADES , PIETERMARITZBURG NUMBER: 274377& 274378 DATE: 18/07/2021 ***& ***6 PATIENT: CAROL SHANNON LELLO

0
Replies (2)
Discovery Health
Discovery Health's reply19 Aug 2021, 10:31
Official
Dear Eric L

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply19 Aug 2021, 16:20
Official
Dear Eric L

We’ve contacted you to discuss your query.

Regards 
Discovery Health Servicing Team