MK
Mmabatho K

1 reviews | Active since May 2014

13 May 2015, 10:10

Keep up the excellent work

I would like to commend the following employees of Discovery Health Lee Abraham Reference number to the call is: *** and Mohammed Patel and reference number to his call is : ***. These 2 employees epitomize the true definition of going the extra mile and really having the customers best interest at heart. My membership had been cancelled and this was an administrative error on Discovery's side and these two assisted because of the panic in my voice. <br> thank you very much guys keep up the good work. My first call to Discovery Health was with a VERY RUDE lady did not even take her name you don't deserve to be working with people. Thank you Lee Abrahams and Muhammed Pattel from KeyCare division

0
Replies (1)
Discovery Health
Discovery Health's reply14 May 2015, 18:16
Official
Hello Mmphuthi,

Thank you for the wonderful compliments to Lee and Mohammed.

It is always great to receive such positive feedback from our members. We are very pleased to hear that our cores values are being lived out and we will be sure to send this feedback to their management team.

We strive to deliver exceptional service to all our members and your comment indicates that we are succeeding, thank you once again for taking the time to post the compliment.

Kind regards
Rishana