JS
Jonathan S

1 reviews | Active since Jul 2018

17 Jul 2018, 10:12

*** CUSTOMER EXPERIENCE

Discovery paid out my MSA into the incorrect bank account, I called them on the 14/15th June 2018 & to this day I still did not receive the monies which they were suppose to transfer back into my correct bank account. Its call after call with them telling me all sorts of stories about this, that & the other-I AM GATVOL of their ***-You owe them money they have debt collectors call you but now when its their fault they drag their feet, it might not be a lot of money but this process of dealing with Discovery SUCKS ! ! ! I AM LIVID & ****ED OFF.I dealt with an Ismael in their Finance department who is forever not at work & there is no one else that can give me an answer, what *** is that? ? ? ? ? ?

0
Replies (2)
Discovery Health
Discovery Health's reply17 Jul 2018, 10:45
Official

Dear Viking25

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply19 Jul 2018, 11:56
Official

Dear Viking25

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team