1 reviews | Active since Nov 2016

23 Nov 2016, 07:43

Just take but never give

<p>Ok so last year September I had a procedure done on my back which ended up costing me thousands even though I have a full medical aid with discovery. <br />when questioning the fact that I had pay almost R 3000 for my MRI scan at the begging of this year, I was told that it should of been fully covered because it was a in hospital claim, I must just send all the relevant documentation.</p> <p>I did this and discovery paid my money back, then after many other problems I decided to get a decent medical aid by another company (which by the way is 10 times better than discovery).</p> <p>I was then told because my savings had been depleted I would have to pay money in. <br />Which was impossible, as I had only been to the doctor once this year?</p> <p>They then told me for the first time that the MRI scan that was done in 2015 came out of 2016's savings.</p> <p>So this is my problem now I told everyone that phoned me I don’t want to talk to them because they can’t fix it, and I was told every time that a manager would phone me but still no one has. Now my wife and I are trying to buy a house but then I learnt that discovery had put a default against my name without even informing me. <br />I have spoken with my lawyer and he to feels this has been done *******ly. <br />So fix this very quickly (by the end of today)<br />And I also need a letter from discovery stating that it was a mistake and it has been removed. </p>

0
Replies (3)
Discovery Health
Discovery Health's reply23 Nov 2016, 08:36
Official

Dear Quintin0405

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply24 Nov 2016, 13:48
Official

Dear Quintin0405

We have been in touch with you to answer your comments.

Regards
Cornelius

's update25 Nov 2016, 09:28
Reviewer Update

still no relieve