Just not good enough

I just want to give Discovery Health South Africa a rating of 2 out of 10 stars for poor customer service. Discovery's accounting department has debited my account incorrectly over 4 times in the past year and still owes me money which to date it has not paid. I have emailed numerous times and sent screen grabs of the money issues from my account and now months later, they still keep asking for the same things I have already given them. They have caused me so much stress, so many wasted hours of waiting on the phone, wasted money on phone calls, wasted time... I would not recommend Discovery Health South Africa to anyone.