1 reviews | Active since Mar 2016
Judgement Innocent member due to bad admin
medical aid policy cancelled effective 31Aug15. confirmation was received from Discovery Health.<br> On 15Sep15 I received a letter from discovery that I owe R1083.00 (payment was made) as settlement for over expenditure of my medical aid savings. 25Sep15 I received a letter from discovery saying that I owe them R0.00.<br> The debit order just kept going of my account. I was advised by discovery when it went of on the 2Oct15 that I should contact my Bank and request a reversal on payment as I don't owe discovery as I did. After this discovery refunded an amount of R2414.00 in to my bank account on 26Oct15 I immediately quired this, the consultant could not advice I was transferred to another department and was advised that it was a refund for the incorrect debit order 2Sep15 as my membership was ended 31Aug15. We agreed. 2Nov15 the debit order went off again payment was reversed, I when contacted Gariep to sort this out, after this I settled another amount of R361.00 was a mistake on calculation msa proof of payment was sent to discovery and Gariep because of R. No contact was ever since made from Disc but they have added a judgement on my Clean name, I learn this 4/3/2016 Ridicules!!!!!!
Thank you for taking my call.
As discussed, we have received the amount of R 361.00 that you have paid and we have been in contact with ITC to have your name removed from their records. They have confirmed that they have delisted you.
Once again, I sincerely apologise for the experience that you have had with Discovery Health.
Should you have any further queries that you may require assistance with, please do not hesitate to contact us directly.
Regards
Megan
Thank you for taking my call.
As discussed, we have received the amount of R 361.00 that you have paid and we have been in contact with ITC to have your name removed from their records. They have confirmed that they have delisted you.
Once again, I sincerely apologise for the experience that you have had with Discovery Health.
Should you have any further queries that you may require assistance with, please do not hesitate to contact us directly.
Regards
Megan
