January 2024 contribution incorrectly allocated to December AGAIN

I am very frustrated with Discovery. Last month my membership was suspended even though I did make an EFT payment. After a lot of trouble and time this was corrected. This month I sent through my proof of payment for the January2024 contribution paid on 21 December 2023. Now I get an email stating that the amount was allocated to my December membership even though my membership for December was paid and allocated after all the issues. How is this even possible that the contribution for January 2024 can be allocated to December AGAIN? Now my membership is again suspended even though I made payment in advance. This is ridiculous for a big company like Discovery and very frustrating that I have to struggle this much to just get my contributions allocated.