RS
Rudi S
1 reviews | Active since May 2017
04 Dec 2020, 17:16
Jacqueline and Gabriel great customer service
This rating is for outstanding customer service by Jacqueline and Gabriel. After my previous review on the struggles to change bank account details and getting telephonic contact with Discovery Health, I was fortunate to have my call answered by Jacqueline. Amazingly she immediately arranged for the necessary forms to be emailed. Gabriel responded to the Hellopeter review and confirmed that he would follow up on the change of bank account details and ensure the premium deduction is made and that there will be no break in cover. A senior manager at Discovery Health needs to take note and make sure these two individuals are well rewarded.
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Replies (1)Discovery Health's replyOfficial
07 Dec 2020, 08:21Rudi S Thank you for taking the time to give us your positive feedback.
Regards Discovery Health Servicing Team
Regards Discovery Health Servicing Team
Discovery Health's reply07 Dec 2020, 08:21
Official
Rudi S Thank you for taking the time to give us your positive feedback.
Regards Discovery Health Servicing Team
Regards Discovery Health Servicing Team
