TN
Tashmika N
1 reviews | Active since Aug 2024
13 Aug 2024, 18:59
It's terrible
Discovery key care is the worst. Firstly they put incorrect details on my account and then they ask me to pay, yet I have canceled. They send me letters after I canceled saying I need to pay or I owe money and there agents put in wrong details on there systems and there accounts department put in wrong figures on there side. It is the worst
Helpful (0)
Replies (4)0
Replies (4)
Discovery Health's replyOfficial
14 Aug 2024, 07:19Dear Tashmika N
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply14 Aug 2024, 07:19
Official
Dear Tashmika N
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
14 Aug 2024, 12:24Dear Tashmika N
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
Discovery Health's reply14 Aug 2024, 12:24
Official
Dear Tashmika N
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
TN
Tashmika N's updateReviewer Update
16 Aug 2024, 08:28Discovery key care has not helped me. They transfered me and ended up cutting the call. They then send me messaged saying that my account is handed to the lawyers because of there mistake . And I have already made arrangements to pay. There agents do the wrong things and they refuse to help. I asked for a letter last week stating that I will pay in installments , send me a letter for 2023, they sent me a note dated for 2021 and they spelt my name wrong. So they can do the wrong things but we must suffer.
TN
Tashmika N's update16 Aug 2024, 08:28
Reviewer Update
Discovery key care has not helped me. They transfered me and ended up cutting the call. They then send me messaged saying that my account is handed to the lawyers because of there mistake . And I have already made arrangements to pay. There agents do the wrong things and they refuse to help. I asked for a letter last week stating that I will pay in installments , send me a letter for 2023, they sent me a note dated for 2021 and they spelt my name wrong. So they can do the wrong things but we must suffer.
Discovery Health's replyOfficial
29 Aug 2024, 20:20Dear Tashmika N
Please check your emails for feedback from us.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
Discovery Health's reply29 Aug 2024, 20:20
Official
Dear Tashmika N
Please check your emails for feedback from us.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team