lL
lelanierb L
1 reviews | Active since Apr 2017
08 Mar 2022, 09:09
It's a zoo at Discovery Health
You clearly don't see the debit orders for June - December! For some reason you can only count until August!
FNB confirmed 5 SUCCESSFULL PAYMENTS went off on my bank. The dates are ALL AFTER THE CANCELATION DATE! YOU HAVE ONLY REFUNDED ME FOR PART OF WHAT YOU DEDUCTED!
YOUR REFEND WAS EXPECTED TO BE PAID IN FULL BEFORE END OF FEBRUARY. Previous communication with Vitality confirms the 5 debit orders.
Discovery failed to resolve this after complaining to HelloPeter. The necessary steps will now be taken against you and you will be liable for all fees as you have already been proven wrong. Perhaps consider additional math lessons for staff as counting to 3 is not sufficient
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Replies (1)Discovery Health's replyOfficial
08 Mar 2022, 10:20Dear Lelanie R
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply08 Mar 2022, 10:20
Official
Dear Lelanie R
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
