ITC Listed for Discovery's admin mistake.

<p>On 13 December I received a SMS notice from ITC-BA that I have been handed over by Discovery Health for an outstanding amount<br />This came as a shock to me , because I had no prior notice of any outstanding debts with Discovery Health.<br />I phoned the ITC-DA number but as expected , they were unable to give me any detail since they only handle the collection.<br />I phoned Discovery Health and ended up speaking to Thango. According to their records there was a claim from 2014 that they paid<br />out to me as well as the provider. I explained to them that I have not received any notification in this regard. They claim to <br />have sent postal letters to my current address which I am staying for a year already. No alternative methods was tried to contact<br />me even though Discovery has all the technologhy at their disposal. I was then referred to the Debt Admin department and spoke to <br />Grant. I was told that the only thing they can do for me is to make a payment arrangement after which they will withdraw the listing.<br />The ref number is ********** 959<br />This was basically a threat with a gun to my head from Discovery. <br />It is terrible that Discovery is treating their customers in such a way, when the fault was theirs.<br />I have never been listed , so now I must get a bad record because of their fault.</p>