ME
Marian E

1 reviews | Active since Mar 2017

21 Mar 2017, 08:50

It takes Discovery Health 7years to realize we own them R200!

<p>According to Discovery Health we owe them R200 from a transaction during 2010 - this is now 2017 and we had no correspondence or phone call to inform us from the outstanding out of R200. We put a claim in for money paid to a GP that we need to refund from Discovery Health. We were supposed to get R360 back but only R120 was refunded. When I followed up they said we owe them R200 from 2010. 7 Years and now they realise we owe them.. Not very professional from them.</p>

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Replies (3)
Discovery Health
Discovery Health's reply22 Mar 2017, 07:21
Official

Dear marian-vermeulen-eksteen

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Kind Regards
Discovery Health Service Team

Discovery Health
Discovery Health's reply22 Mar 2017, 07:22
Official

Dear marian-vermeulen-eksteen

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Kind Regards
Discovery Health Service Team

Discovery Health
Discovery Health's reply23 Mar 2017, 13:54
Official

Dear marian-vermeulen-eksteen

We have been in touch with you to answer your comments.

Kind Regards
Discovery Health Service Team