It is a stupid stupid stupid system.

Every time I want to order medication from Medxpress then I have to pay the co-payment directly via a debit transaction from my savings account before the order is released. When the consultant runs the transaction on her side she tells whether the transaction was successful or not. When my transactions are processed then I'm told that it was successful and the order was released to Dischem for my collection. Only to see a few days later that my debit was declined by my bank because of insufficient funds. The system which Medxpress uses is a stupid stupid stupid system which causes unnecessary bank charges due to their delayed transacting system. The money doesn't go off my bank account immediately which is what makes this system highly undesirable and stupid. Maybe the system works for others but for me it simply doesn't work. On top of that Medxpress doesn't have an option for me to make an EFT payment into their bank account(s) which ensures that the funds are immediately set aside to pay them and it can't be used for anything else than only paying Medxpress. Now my medication is being withheld because of Medxpress' stupid stupid stupid transacting system. This is UNACCEPTABLE