Issue unresolved, pathetic service, empty promises

I had made a complaint in April about Discovery's pathetic service and customer care. I was told it will be sorted out and that it won't happen again, yet I'm still sitting with the same problem.<br> <br> I sent in the required documents and Jashvir had told me this will not happen again and that he will personally handle my application until my membership has been activated. However, I was contacted by a third party because there was yet again outstanding documents and not Discovery nor Jashvir contacted me to tell me about it. I would not have known to send in the documents if the third party did not contact me. And Jashvir has been missing as well - so much for assisting me until this is resolved.<br> <br> Another month has now gone by where I had to purchase my medicine cash because my membership has STILL not been activated.<br> I fully expect to be reimbursed once my membership is activated.<br> I am also very disappointed by how Discovery treats their customers and potential customers - like they don't even care about new business at all. I'ts disgraceful and pathetic.