HG
Hans G

1 reviews | Active since Jul 2014

02 Aug 2020, 14:26

Is epilepsy an emergency?

Wednesday 29 July 2020 I had an epileptic seizure fell and dislocated my shoulder. I am on the Discovery keycare plan beacause I do not have a job and because the other plans are so very expensive you have to earn lots of money to be on one. I had to go to Glynwood Hospital (what a wonderfull hospital) anyway they helped me but because i already used my 1 (one) time that I'm allowed to go to ER on the 18 th of March 2020, Discovery will not pay for any of my hospitalization. Now as i said i do not have a job, i had an epileptic seizure, i had to have my dislocated arm placed back. I'm a customer of Discovery health for more than 12 (twelve) years. The invoices started rolling in thanks to a health care plan that does NOT CARE for the people that belong to it. They will most probably contact me after this Hellopeter and say that i have no foot to stand on because having an epileptic seizure is not a emergency and they will not pay a cent to the Doctors, hospital and radiology that helped me. Why???

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Replies (2)
Discovery Health
Discovery Health's reply05 Aug 2020, 13:52
Official
Dear Hans We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.  Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply06 Aug 2020, 18:09
Official
Dear Hans

We have been in touch with you to answer your comments.

Regards Discovery Health Servicing Team