CD
Chantal D

1 reviews | Active since Feb 2020

25 Feb 2020, 09:46

Is Discovery Trying to **** their Customers Slowly???

Discovery refuses to add my High Blood Pressure medication to chronic. They did however cover the other medication however that gave me a chronic cough that put me in hospital many times and causing my Lupus to flare. I am now on Pritor that actually helps my Blood Pressure as well as my kidneys form excreting protein.

For some reason Discovery chooses to rather **** the customers slowly then covering medication / treatment that actually works! It really does not take a medical professional to understand this.

I am totally disgusted by the lack of reasoning given and the poor amount of time spent to try to understand the illness in order to assist medically.

I am not taking any pressure tablets as I have budgeted to pay for medical aid that increases yearly. Should anything happen to me, I hold Discovery personally responsible!!!

0
Replies (3)
Discovery Health
Discovery Health's reply25 Feb 2020, 13:20
Official
Dear Chantal D 
 
Your concerns are important to us. 
We will contact you soon to answer your comments. 
 
Kind regards 
Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply26 Feb 2020, 09:50
Official
Dear Chantal D 
 
We have responded to your concerns.
 
Kind regards 
Discovery Health Servicing Team 
CD
Chantal D's update06 Mar 2020, 13:45
Reviewer Update
Good day Discovery

Kindly advise how you have responded to this query / concerns?

I have not received any communication to date!!!

Thank you