Is Discovery Heath assistance set to it's lowest setting?

Do you want to wait endlessly on the phone? Do you want to go through hundreds of ridiculous options on the Phone? Do you want to never get your queries sorted out? Do want a Medical aid that offers no service center to give you assistance.

Then choose Discovery. No Help, No Service. No way to get hold of any kind of contact center or talk to a human being to get your query sorted out.

Is there anyone actually working at Discovery. What happens when someone needs assistances?

What an absolute joke.