Irate Oncology patient

I have been a discovery patient for more than 10 years.<br> <br> Being a patient for almost 10 years, now that I need the service its not available to me. I need authorization to complete treatments but im being told who and what to use and when..<br> <br> If any of you understood what im facing ryt now ud understand that admin is not an option ryt now, could you just authorize my **** and let e complete everything stress free, or can have my money back to use another COMPETENT service provider....