DH
David H

1 reviews | Active since Oct 2020

05 Oct 2020, 10:41

Iniquitous penalties Imposed by Discovery Health

I am 77 years old. My wife and I have been members of Discovery Health (fully comprehensive), for the past 28 years. We are virtually founder members of Discovery! Due to a 9 month lapse of contributions last year due to financial difficulties, we have asked for our scheme to be restored. They have agreed that because I cannot prove i had medical aid before I joined Discovery In 1992, we have been subjected to a 50% penalty being slapped on our monthly premiums permanently, snd we are being subjected to a 12 month ‘no-claim’ period, but only after we have settled our R30,000 arrears we had accrued during our lapsed period. In all we are having to pay R250,000 over 12 months before we can claim without conditions. Surely this is iniquitous?

0
Replies (2)
Discovery Health
Discovery Health's reply06 Oct 2020, 08:38
Official
Dear David H
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
 
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply06 Oct 2020, 13:53
Official
Dear David H
 
Please check your emails for final feedback from us.
 
Regards 
Discovery Health Servicing Team