LS
Leslin S

1 reviews | Active since Sept 2019

03 Dec 2025, 10:20

Inhuman service

Be careful what you are covered for and what they deem to be good. My wife had a back operation and since then her mobility is limited meaning she cannot walk without a walker. Discovery paid for rehab but despite the reports from professionals they refused her a walker and a wheelchair. There is something called PMB "Prescribed Minimum Benefits" but if they decide it is not then they will not assist you. Now we are left with a massive bill for pills R2k+ a month and they refuse to pay for physio. Meaning that you are left traumatized and no help.

0
Replies (2)
Discovery Health
Discovery Health's reply03 Dec 2025, 10:29
Official
Dear Leslin S

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply09 Dec 2025, 11:25
Official
Dear Leslin S

We’ve contacted you and addressed your concern. 

Regards Discovery Health Servicing Team