INHUMAN DISCOVERY HEALTH

Discovery Health service is very poor with no humanity whatsoever.

My Husband was admitted to hospital in November 2018 after we got authorization for his procedure. In January we are hit with a bill that he is owing and Discovery did not pay. We follow up we are told he is no longer a member hence they didn't pay, but he was a member during the time of the procedure and later on transferred to my medical aid effective of January 2019. We have opened an inquiry one after another with no success, Call center agents to tell us the same thing that they will pay and they are logging the inquiry but yet nothing is being done. when you follow up they say the inquiry was not open on their side and yet again you can not get the inquiry's contact details. This is how they rob the money of people with no Shame and remorse. I have been given reference numbers after another with no success, two last ladies that helped me by the name of Lindelwa Mngadi and Nohle Nyawuse all promised to get back to me but nothing. BE WARNED DISCOVERY HEALTH ARE ****S INCLUDING THEIR CAR INSURE THAT WE HAD TO CANCEL. PAY OUR BILLS AND OTHER PEOPLES BILLS THAT YOU TAKE MONEY FROM EVERY, MONTH BUT DONT DELIVER. HOW INHUMAN IS THAT?