HW
Henry W

1 reviews | Active since Oct 2013

28 Dec 2023, 09:30

******ing widowed pensioner

Good day

I am once agin following up with regards to the problem stated below: I am a pensioner and do not receive any income except SASSA pension. However you have increased my premium to over R3000, I have submitted my bank statement. I still received an message saying you will deduct the R3354 in January. This is unacceptable as I do not have that money and you have not rep**** to any of my queries and I cannot get hold of anyone as I am just placed on hold the whole time

Kind regards Ina Weber Mem no: *** Id no: ***

0
Replies (2)
Discovery Health
Discovery Health's reply28 Dec 2023, 10:29
Official
Dear Henry W

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
   Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply29 Dec 2023, 10:21
Official
Dear Henry W

Please check your emails for final feedback from us.
RegardsDiscovery Health Servicing Team