WC
Wikus C

1 reviews | Active since Jun 2017

21 Jul 2023, 14:48

*****ing vitality points

And here we go again.... I cycle for 2 hours on the 20th and the 21st and vitality decided ... sorry dude... you cycle in traffic and can be ****** while trying to earn 300 point for 10 000steps or more we feel nothing for your efforts while we score on your payments.

I tried a few times to email Discovery... did receive an email where they said they will attend to the matter... but months later... sorry dude... you can cycle and be run over by a car like my brother in law... your loss.

I am disgusted with vitality points system... 13 000 to 15 000 step in two hours are to slow for Discovery

0
Replies (2)
Discovery Health
Discovery Health's reply24 Jul 2023, 09:35
Official
Dear Wikus C

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply27 Jul 2023, 13:54
Official
Dear Wikus C

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team