****ing appalling service

Item: Discovery Health
Rating: 1
Author: Tristano C

If I could give minus stars I would, the service is absolutely shocking, I was number 1 in the queue then pushed back because of this stupid bot. I get an sms this morning my premium is going from R1878 to R5587??? Are you guys on drugs? Sort this **** out. Im disgusted with your **** service. Go join the government. ****s

Helpful (0)

Replies (5)

Discovery Health's replyOfficial

29 Jan 2024, 15:09

Dear Tristano C

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards Discovery Health Servicing Team

Discovery Health's reply29 Jan 2024, 15:09

Official

Dear Tristano C

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards Discovery Health Servicing Team

Tristano C's updateReviewer Update

29 Jan 2024, 15:11

I want a phone call asap.

Tristano C's update29 Jan 2024, 15:11

Reviewer Update

I want a phone call asap.

Discovery Health's replyOfficial

29 Jan 2024, 17:16

Dear Tristano C

We’ve contacted you and addressed your concern.

Regards Discovery Health Servicing Team

Discovery Health's reply29 Jan 2024, 17:16

Official

Dear Tristano C

We’ve contacted you and addressed your concern.

Regards Discovery Health Servicing Team

Tristano C's updateReviewer Update

29 Jan 2024, 20:07

No, no you have not. I asked for a call, stop talking ****.

Tristano C's update29 Jan 2024, 20:07

Reviewer Update

No, no you have not. I asked for a call, stop talking ****.

Discovery Health's replyOfficial

23 Oct 2024, 19:34

Dear Tristano C

We have been in contact with you.

Regards Discovery Health Servicing Team

Discovery Health's reply23 Oct 2024, 19:34

Official

Dear Tristano C

We have been in contact with you.

Regards Discovery Health Servicing Team