AS
Alison S

1 reviews | Active since Mar 2009

01 Sept 2021, 14:43

Information not loaded

Went to check on my Covid Vaccination Card on Discovery Website, states I am fully vaccinated, however it does not show the details of my first vaccine.

Spoke to a consultant who said I had to send in my card so they can update the information as it is a government initiative??????

I am a Discovery member, I went to Discovery to Vaccinate both times, Discovery sent me my claims that they paid to the fee to the Government.

My Husband, who is on my Medical Aid, I can not even get into the card, it shows his name but wont go to the card.

After such great service at Gallagher Estate, I am absolutely flummoxed by their lack of follow up?? Can someone explain ??

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Replies (2)
Discovery Health
Discovery Health's reply02 Sept 2021, 07:29
Official
Dear Alison S We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.  Regards Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply03 Sept 2021, 15:33
Official
Dear Alison S We  have been in touch with you to answer your comments.  Regards Discovery Health Servicing Team