1 reviews | Active since Aug 2020
INEFFICIENT SERVICES!
Im SICK AND TIRED of inefficienct Discovery! I uploaded my scripts on med express..NOTHING DELIVERED! I uploaded my scripts again and phoned to log a query. the lady told me that i must now get my medication from dischem and there is a link on the discovery website which will direct me to the appropriate web page so i can order my medication....THERE IS NO LINK ON THE WEBSITE!! i then tried using the app on my phone. i got somewhere, BUT I ABSOLUTELY HATE IT! i have 2scripts to upload, i could only upload 1 script! now, i cant find that link on the app, in order to pload my second script! You people want me to DIE!! WHY MAKE CHANGES TO SOMETHING WHICH WAS WORKING PERFECTLY PREVIOUSLY? I DONT KNOW WHAT I PRESSED, I DONT KNOW WHAT IS GOING ON WITH THIS!! DISCOVERY, I HATE YOU!! WHY U MAKING LIFE SO DIFFICULT?? BEFORE IT WAS UPLOAD, VERIFY, ORDER, PAY, DELIVERED...NOW I CANT EVEN GET PASSED UPLOADING MY SCRIPTS OR FINDING THE DISCHEM LINK!! SORT OUT YOUR PROBLEMS AND STOP MAKING MY LIFE SO INCONVENIENT....I AM PAYING FOR CONVENIENCE NOT HEADACHES!!!
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
