MP
Maphati P

1 reviews | Active since Oct 2018

01 Oct 2018, 21:19

Indebted by discovery medical scheme

I joined discovery medical aid this year in April, it came highly recommended from a colleague in July I got admitted in hospital due an emergency, I was diagnosed with ulcers and was admitted for 3 nights, now discovery medical aid refused to pay the claim, firstly I never planned to get sick but the medical aid alleged I have joined their medical aid because I had a pre existing condition, now I am sitting with a debt amounting to R 14000 Secondly I have discovered that they are deducting R 4100 instead of R3800, on top of that last month they have deducted an additional R637 from my salary Now I have to pay a debt while paying medical aid which is overcharging me, thanks to the lady who assisted me today, she really opened my eyes This is daylight to *******

0
Replies (3)
Discovery Health
Discovery Health's reply02 Oct 2018, 09:33
Official

Dear ***

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply03 Oct 2018, 14:28
Official

Dear ***

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

MP
Maphati P's update16 Jan 2019, 06:06
Reviewer Update
I'm still having the same problem even now, this medical aid does not care about people's well being, my name is listed as a bad payer because of Discovery, I will never be admitted at any medi clinic hospital group because of Discovery medical aid