Increases

Yesterday the second of Jan I get a email my plan changed as I was busy I only got to read the email this morning, but before I read my email they have already decided to change my plan to an extra R1000 how freaking ridiculous they forced me to send through this form they said if I don’t send it hey will change it without my consent oh well once again they changed it without my consent last year I had the same problem I had to get forms affidavit letters from work to get this **** sorted, your customer service is appalling how do one get notified on the day of changes last year they did not notify and I just had my account devoted. This is ensane I want this reversed by tomorrow or I will reverse the debit and just eft the normal amount.