Increase with no notification

Item: Discovery Health
Rating: 2
Author: Ashleigh F

Got notified of the premium increase when the debit order took place on 25 Dec. What happened to notifying clients when there is a premium increase. No SMS no Email which is really cheeky and i would like to know why, do you not afford your customers this luxury? Please do not call me, i would like a written response on email.

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Replies (1)

Discovery Health's replyOfficial

12 Jan 2016, 09:10

Hello aflattery,

Thank you for your comment.

We will be in contact shortly to assist with your query.

Regards
Keymira

Discovery Health's reply12 Jan 2016, 09:10

Official

Hello aflattery,

Thank you for your comment.

We will be in contact shortly to assist with your query.

Regards
Keymira