CS
Candis S

1 reviews | Active since Jun 2013

11 Feb 2016, 20:35

Incorrectly debiting my account

So, my medical aid is taken out with Discovery through my company, your payment gets deducted before I even get paid my salary, yet you tried to debit me directly tonight? Why? Luckily, I did not have the amount that you tried to debit in my account ,however, I have incurred a reversal fee by my bank. I expect this to be sorted out as I've also never given Discovery consent to debit my account.

0
Replies (1)
Discovery Health
Discovery Health's reply12 Feb 2016, 09:56
Official
Hello Jaded_Epilogue,

Thank you for your comment.

We are currently investigating your query and will provide feedback shortly.

Regards
Meryl