CS
Candis S
1 reviews | Active since Jun 2013
11 Feb 2016, 20:35
Incorrectly debiting my account
So, my medical aid is taken out with Discovery through my company, your payment gets deducted before I even get paid my salary, yet you tried to debit me directly tonight? Why? Luckily, I did not have the amount that you tried to debit in my account ,however, I have incurred a reversal fee by my bank. I expect this to be sorted out as I've also never given Discovery consent to debit my account.
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Replies (1)Discovery Health's replyOfficial
12 Feb 2016, 09:56Hello Jaded_Epilogue,
Thank you for your comment.
We are currently investigating your query and will provide feedback shortly.
Regards
Meryl
Thank you for your comment.
We are currently investigating your query and will provide feedback shortly.
Regards
Meryl
Discovery Health's reply12 Feb 2016, 09:56
Official
Hello Jaded_Epilogue,
Thank you for your comment.
We are currently investigating your query and will provide feedback shortly.
Regards
Meryl
Thank you for your comment.
We are currently investigating your query and will provide feedback shortly.
Regards
Meryl
