1 reviews | Active since Mar 2012
INCORRECTLY BILLED
I have contacted discovery this week. I added a dependent from 1 November 2015 as per the document i filled out. End of the month comes after the final document was signed on 26 October and they deducted another payment for the whole of October? I have been in contact with discovery and I demanded my money back and nobody seems to give a Sh###t about paying me back.<br> <br> Getting frustrated with these people. When I spoke to them on 3 November she said she is going to call me back in an hour when i have calmed down. No call received. <br> <br> Missed a call on 4 November and she said she will call back at 11:00am.<br> <br> Still no returned call. Try to call the call center, he cannot put me through to the lady. Puts me on hold for 10minutes without saying he is putting me on hold. I put the phone down. you already STOLE my money and now *****ing my airtime!!!!
Thank you for your comment.
We confirmed that the relevant team has been in contact. The date of entry has been changed as requested. We sent a membership certificate to confirm this. The premium refund has been requested and we confirmed the details telephonically.
Thank you for allowing us to assist you.
Regards
Discovery Health Servicing
Thank you for your comment.
We confirmed that the relevant team has been in contact. The date of entry has been changed as requested. We sent a membership certificate to confirm this. The premium refund has been requested and we confirmed the details telephonically.
Thank you for allowing us to assist you.
Regards
Discovery Health Servicing
