NA
Nadine A
1 reviews | Active since Jul 2010
10 Mar 2016, 14:56
Incorrect suspension
My medical aid has been suspended incorrectly, I call in everyday to correct it and the suspension is lifted. However by 9am the following day I receive suspension for my medical aid. So I have no cover. The best part is that I am told a billing specialist will investigate it's 48 hrs later and I am still minus medical aid. Not all your consultants are equal in training the last gentleman I spoke to today was useless and unable to answer. I want my medical aid cover as I have paid. I don't care about your lack of systems.
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Discovery Health's replyOfficial
15 Mar 2016, 15:06Hello Miumiu,
Thank you for your comment.
We've confirmed that you have been contacted and your query has been addressed. We will provide final feedback directly to you.
You can contact us on ***if you require any further assistance and we will gladly assist.
Kind regards
Discovery Health Servicing
Thank you for your comment.
We've confirmed that you have been contacted and your query has been addressed. We will provide final feedback directly to you.
You can contact us on ***if you require any further assistance and we will gladly assist.
Kind regards
Discovery Health Servicing
Discovery Health's reply15 Mar 2016, 15:06
Official
Hello Miumiu,
Thank you for your comment.
We've confirmed that you have been contacted and your query has been addressed. We will provide final feedback directly to you.
You can contact us on ***if you require any further assistance and we will gladly assist.
Kind regards
Discovery Health Servicing
Thank you for your comment.
We've confirmed that you have been contacted and your query has been addressed. We will provide final feedback directly to you.
You can contact us on ***if you require any further assistance and we will gladly assist.
Kind regards
Discovery Health Servicing