Incorrect Procedure Code

<p>Discovery refuses to refund us for our Hearing Aid Batteries as they do not recognise the Procedure Code that the Audiology practice uses. Despite myself, and the practice concerned, speaking to Discovery and emailing them numerous times to please be given the correct procedure code to use, Discovery cannot provide us with this information!</p> <p> </p> <p>Beyond frustrating to deal with a MINOR issue like this!</p> <p> </p> <p>My husband and I both wear hearing aids and the batteries last on average for one week... thus it is 4 batteries per week that we use. When a person has a disability and pays a very high premium for Medical Aid, you expect your Medical Aid to cover these minor claims, without huge hassles! I would love to know why a minor procedure code, like the one I am requesting, is such top secret information!</p> <p> </p> <p>Irate member</p> <p>Karin</p> <p> </p>