Incorrect Network information on the app

I have been trying to escalate an urgent issue with Discovery Health regarding MidMed Health, which is still incorrectly listed as an in-network Smart Plan provider despite having changed its name and practice number. My previous emails to multiple Discovery departments have gone unanswered or bounced, and I’ve only received automated responses with reference numbers. This inaccurate listing caused out-of-pocket costs for my son’s recent emergency consultation, and I need urgent confirmation that the provider’s network status will be corrected and that upcoming consultations will be covered.