NP
Nevashini P
1 reviews | Active since Jan 2015
07 Jul 2015, 16:12
Incorrect Doctor recorded - ***
Discovery Health should really employ competent staff who are willing to assist clients and go the extra mile. They have once again disappointed me and incorrectly adding a doctor's practice number I have never used before. I have sent an email asking them to rectify the doctor and his practice number. But as usual, they have ignored my email request. This is really disturbing as there are so many people that looking for job and discovery health is stuck with *********** staff.
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Replies (1)Discovery Health's replyOfficial
09 Jul 2015, 09:51Hello nevsp73,
Thank you for your comment.
I am truly sorry for the inconvenience experienced during your recent interactions. I confirmed that the GP details have been amended and the relevant claim has been reprocessed. I have emailed you confirmation, you are welcome to let me know if you need any further assistance.
Regards
Rishana
Thank you for your comment.
I am truly sorry for the inconvenience experienced during your recent interactions. I confirmed that the GP details have been amended and the relevant claim has been reprocessed. I have emailed you confirmation, you are welcome to let me know if you need any further assistance.
Regards
Rishana
Discovery Health's reply09 Jul 2015, 09:51
Official
Hello nevsp73,
Thank you for your comment.
I am truly sorry for the inconvenience experienced during your recent interactions. I confirmed that the GP details have been amended and the relevant claim has been reprocessed. I have emailed you confirmation, you are welcome to let me know if you need any further assistance.
Regards
Rishana
Thank you for your comment.
I am truly sorry for the inconvenience experienced during your recent interactions. I confirmed that the GP details have been amended and the relevant claim has been reprocessed. I have emailed you confirmation, you are welcome to let me know if you need any further assistance.
Regards
Rishana
