mM
mmapula M
1 reviews | Active since Sept 2013
13 May 2015, 16:14
incorrect details
Called the call centre spoke to yashania surujdeen who gave me incorrect infromation starting with the banking details for manual payment to the amount i have to pay. Now im sitting with a suspend medical aid i have to suffer for her incorrect information.im truly disappointed in the way this matter hasnt been solved.
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Discovery Health's replyOfficial
18 May 2015, 11:28Hello mh matji,
Thank you for your comment.
Please accept my sincerest apologies for the manner in which your query was handled. I am addressing this to ensure this does not reoccur going forward. I confirmed that your membership is active and the payments allocated.
Thank you for allowing me to assist with your query.
Kind regards
Jashvir
Thank you for your comment.
Please accept my sincerest apologies for the manner in which your query was handled. I am addressing this to ensure this does not reoccur going forward. I confirmed that your membership is active and the payments allocated.
Thank you for allowing me to assist with your query.
Kind regards
Jashvir
Discovery Health's reply18 May 2015, 11:28
Official
Hello mh matji,
Thank you for your comment.
Please accept my sincerest apologies for the manner in which your query was handled. I am addressing this to ensure this does not reoccur going forward. I confirmed that your membership is active and the payments allocated.
Thank you for allowing me to assist with your query.
Kind regards
Jashvir
Thank you for your comment.
Please accept my sincerest apologies for the manner in which your query was handled. I am addressing this to ensure this does not reoccur going forward. I confirmed that your membership is active and the payments allocated.
Thank you for allowing me to assist with your query.
Kind regards
Jashvir