1 reviews | Active since Apr 2014
Incorrect Billing from Savings and EDD
Hi,<br> <br> I have been in contact with the LA Health call centre about 4 times now.<br> <br> My husband, main member, was admitted to hospital on the 7th April until the 11th April for a scope and a lump on his back. <br> <br> All the claims submitted were taken out our MSA and EDD. WHY??? Why were the claims not paid from the hospital benefit???? <br> <br> The consultants at your call centre agree that the claims should not have come off our savings or extended day to day benefit.<br> <br> How long do we have to wait for the claims to be re- processed and the monies put back into our savings and extended day to day????? <br> <br> We are now receiving bills from the hospital saying we owe them money because their claims were short paid due to there not being sufficient funds!!!! <br> <br> I am so livid and cannot believe I have to tell Discovery how claims for hospital stays work!! <br> <br> I want this sorted out immediately as my patience is running thin! <br> <br> Celeste
Thank you for your comment.
We're referred your query to the relevant team who are investigating your concerns. They will be in contact with you to assist further.
Kind regards
Jashvir
Thank you for your comment.
We're referred your query to the relevant team who are investigating your concerns. They will be in contact with you to assist further.
Kind regards
Jashvir
