KS
Keshmira S

1 reviews | Active since Apr 2011

08 May 2017, 10:32

Incorrect Billing

<p>Good Day<br /> <br />According our plan we were only supposed to only pay maximum R10 for the medication, however Dischem (Retail Crossing - Roodepoort) told us that Discovery did not cover anything and we had to pay full price - which we paid (R10 + balance)<br /> <br />So who is responsible for paying us the balance - R304.19 if we were only supposed to pay a maximumn of R10?</p>

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Replies (2)
Discovery Health
Discovery Health's reply08 May 2017, 10:53
Official

Dear keshmiras

We saw your comment and understand your frustration. We are investigating your query and we will contact you shortly.

Kind regards
Discovery Health Service Team

Discovery Health
Discovery Health's reply10 May 2017, 14:38
Official

Dear keshmiras

We have been in touch to answer your comments.

Regards
Discovery Health Servicing Team