Incorrect Bank Account Debited

<br> A few months ago we instructed Discovery Health to deduct the monthly premium from another bank account. This was done for two months. After the two month period the old bank account details was used again. When you call the call centre, they put you on hold and you get disconnected. Other times they take down your details and tell you that someone will call back. That was two weeks ago. The premiums are still being deducted from the incorrect account. This has left me with no other option but to close the bank account.<br>