Incorrect Account Debited by Discovery Billing Staff - Continuous Problem

The CEO of Discovery Health should take Cognizance that the Organization he is supposed to Manage is not sound at ALL.

It is now year 7 that I have been Hospitalized encountering Hospital Invoice Payment problems. Instead of making payments from The Scheme Benefit the Payments are declined due to being attempts by the Discovery Staff to Debit the Invoicing from my MSA, i.e. Medical Savings Account which is appalling.

I had a discussion with the respective Hospital who informed me that it is a daily issue for quite a Number of Years that Discovery Debit Incorrect Accounts of Patients.

As the Discovery CEO, I propose that you start ensuring that your Billing Staff be Properly Trained and not just being accommodated into a Job such as the Ruling party and expect the individual to run with the work without being properly Trained. I trust that this message will be read by the Discovery CEO.