1 reviews | Active since Apr 2017

05 Dec 2019, 20:08

Inconsistent health care coverage

Just how inconsistent can discovery be...

Two parties with separate memberships (Friends) using the same discovery health care plan option but seems to be getting different benefits...

Senario 1: Membership 1 get covered for 3x sonar scans while membership 2 gets covered for all the scans during her pregnancy including a 4D scan.

Senario 2: Membership 2 has to pay over a R1000 for blood tests during pregnancy while membership 1 is covered fully for exactly the same blood tests.

Just how does discovery decide who will be getting service and who not.

0
Replies (2)
Discovery Health
Discovery Health's reply06 Dec 2019, 12:32
Official
Dear Bernardus Angelique Prinsloo

Your concerns are important to us. We will contact you soon to answer your comments.

Kind regards
Discovery Health Servicing Team 


Discovery Health
Discovery Health's reply09 Dec 2019, 10:42
Official
 Dear Bernardus Angelique Prinsloo

We have responded to your query.

Kind regards
Discovery Health Servicing Team