Inconsistent feedback

Discovery Health only paid part of the account submitted by a preferred service provider. I phoned 4 times and got 4 different reasons why the account was not paid in full. The account was sent in on 3 September 2015. After only a portion of the account was paid I contacted Discovery Heath and after being told that the account will be paid I received information today, 14 September, that the nappi code is incorrect. How is it possible to jump from you do not have any savings left to an incorrect nappi code? Furthermore they do not pay out my chronicle medication because ...... only they know. I do not want gym membership or any of the other perks they advertise. Stop all your sponsorships and flamboyant advertising and just pay our medical accounts.<br> <br> Charlie.