JB
Jason B

1 reviews | Active since Sept 2015

08 Oct 2025, 09:51

Incomplete Discovery Vitality Baby Bag – Very Disappointing

We recently received our Discovery Vitality Baby Bag, but were very disappointed to find that it was not complete and did not include all the items that were advertised and promised.

We were looking forward to this benefit, as it’s something Discovery promotes as a special part of the Vitality Baby experience. Unfortunately, the bag we received was missing several key items, and this has left us feeling let down and frustrated, especially considering the high standards Discovery claims to uphold.

We would appreciate it if Discovery could review this matter urgently, confirm what was meant to be included, and send the missing items so that we can enjoy the full benefit as originally advertised.

0
Replies (4)
Discovery Health
Discovery Health's reply08 Oct 2025, 10:38
Official
Dear Jason

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply10 Oct 2025, 14:30
Official
Dear Jason B

Please check your emails for feedback from us.

Regards
Discovery Health Servicing Team

JB
Jason B's update12 Oct 2025, 11:51
Reviewer Update
I have responded back on mail
Discovery Health
Discovery Health's reply20 Oct 2025, 14:44
Official
Dear Jason B

We are busy investigating your query and will contact you soon.

Regards 
Discovery Health Servicing Team